Renters are able to make a payment as early as 10 days before the assigned due date, or anytime after the due date has passed. If they need to make a payment before they are within 10 days of the due date, you will need to arrange payment offline, and not through Zillow. If your tenant has made their payment offline, they can mark the payment as paid in their payments hub to remove the past due status in their account, and yours.
Articles in this section
- 1099-K form FAQ
- Why can't I use the Zillow payments?
- How does my renter accept the new rent amount change?
- Can my renter make a late payment or pay ahead?
- Why did my renter mark their payment as paid offline?
- Does Zillow offer lease agreements?
- My renter hasn’t initiated their rent payment yet, now what?
- What do I do after my renter’s rent payment has failed?
- Where can my renter go to make their rent payment?
- How do I return money to my tenant or credit their account?