Zillow Rental Manager listings can be declined for numerous reasons. The most common reasons are:
Your listing is already being posted from another source. Zillow will only ever publish a single version of a listing at any given time. If the listing is already coming from the MLS, another listing site, or another account in Rental Manager, it is very likely for your listing to be declined. To help prevent this, make sure your listing is complete, has photos, and has the complete address (with unit number where applicable). Zillow also does not support listings that are for sale and for rent simultaneously, only one version will be published.
The listing is in a large rental community. If your listing is in a community of 50+ rentals, it may be subject to our Featured Listing program. This lets the apartment community's management company manage the inventory and marketing of the entire community. Individual listings can not be posted directly. For more information, please see http://www.zillow.com/rental-property-advertising/
The rental listing is in New York. In areas of New York where vertical living is common, only listings coming directly via StreetEasy will be posted on Zillow, Trulia and HotPads. The listing will still syndicate out to the other sites however.
The rental listing is a Room for Rent.
If you are posting a Room for Rent listing through Zillow Rental Manager, your listing will be posted to HotPads and Trulia and show 'Declined' on Zillow. Zillow does not host listings in this category. If you selected the room for rent category by mistake, you can deactivate the listing and create a new one without the room for rent designation. At this time, we do not have the option to remove the room for rent feature from a property card. Please note, you can still manage and edit your room for rent listing through Zillow Rental Manager to appear on Hotpads and Trulia.