If your tenant has completed the setup process, you will see Contact [tenant name] under the Primary tenant section. Additionally, you can check the status of your tenant's payment in the Upcoming, Completed and Past due sections of the payment dashboard.
Articles in this section
- My renter is having trouble setting up payments. What can we do to troubleshoot?
- How do you protect my personal information?
- How do I set up payments with my renters?
- How do I request payments from my renters?
- What steps does my tenant need to take to set up payments?
- What if my bank isn’t supported?
- What if my tenant’s bank isn’t supported?
- What happens if my lease is longer than 12 months or we renew the lease for another 12 months?
- Can my renter pay weekly? Bimonthly?
- Can my renter pay by credit card?