How do I update my renter’s information? March 13, 2019 19:13 Updated From the “payments” tab in Zillow Rental Manager you can edit your tenant’s contact information. Related articles How do I change the rent amount or due date? Can my tenant “overpay” or underpay and carry a balance? How do I stop collecting payments? Why do I have to verify my identity? What if the rent does not get deposited into my account?