What reminder emails do you send to my tenant? March 06, 2018 20:00 Updated We will send one payment reminder email to your tenant a few days before your selected rent due date. Related articles How will my renter know when I request a payment for something besides rent? What if the tenant does not have enough money in their account? Can my tenant “overpay” or underpay and carry a balance? What if the rent does not get deposited into my account? How do I refund payments?