How will my renter know when I request a payment for something besides rent? February 28, 2019 22:20 Updated We send your tenant an email notification anytime you use our service to ask for a one-time payment. Related articles When I request a payment for something besides rent, what are my tenant’s payment options? Can they use a credit card? Can I collect payments for variable costs other than rent, such as utilities? How do I set up payments with my renters? Can I set a due date when I request a payment for something besides rent? I own more than one rental property. Can I use Zillow Rental Manager to collect payments for all my properties?