Beginning on September 3, 2019, listing properties in Florida with Zillow Rental Manager will cost $9.99 per week while that property is actively listed for rent. Each account’s first listing is free. Read more below if you have any questions about this change.
Why is Zillow charging for some rental listings?
From day one, we’ve helped fill millions of vacancies by connecting landlords and property managers like you to the largest online rental network across Zillow, Trulia and HotPads.
This change helps us create a more positive shopping experience, so our rental network continues to be the destination renters choose. By improving our shopping environment with up-to-date listings for renters, we’re building a marketplace that will help you fill your vacancies even faster.
Beginning in September, all users with properties in Florida will gain access to our online lease builder, which will help you create customizable rental agreements for your Florida properties. This lease builder adds to our suite of rental management tools — including tenant screening and payments— that are available to you at no additional cost.
How much does it cost to list a rental property?
Your first active listing in Florida within a calendar year is free. Starting with your second listing, it costs $9.99 per week to list your rental on Zillow, Trulia and HotPads. Your listing will renew automatically, and you can deactivate it at any time.
There are currently no additional fees to manage your off-market properties or to access Zillow Rental Manager’s tenant screening, lease management and rent payment tools.
Why do I have to pay weekly for my listing?
Charging for listings on a weekly basis gives our rental owners and managers more control and value by helping to ensure they aren’t paying for advertising time after their listing is rented. Additionally, this encourages our rental owners and managers to remove listings promptly when they become unavailable or outdated, which helps us provide a better experience for renters.
What is included in the listing fee?
Your listings will be posted across the largest online rental network — Zillow, Trulia and HotPads.
All listings, free and paid, receive access to the following tools to help you manage your rental properties:
- Online tenant screening that includes background checks and credit reports
- A digital lease builder to create customized leases you can share with tenants and sign online (coming soon to Florida!)
- Online rent payments for both one-time and recurring charges
The email I received said Zillow will begin charging for listings on September 3. What happens to listings that are active before then?
Florida listings that are activated before September 3 will remain active at no charge for an additional 60 days, or until they go off market (whichever occurs first). Starting on September 3, your first listing activation will be free and subsequent listing activations will cost $9.99.
How do I pay the recurring listing fee?
You can pay online with a credit card (Visa, Mastercard, American Express or Discover) or a debit card through our third-party payment processor. For your security, please only provide your payment information on the checkout screen in Zillow Rental Manager.
Do I still have to pay to list a property even if I don’t use the Zillow's tenant screening, rent payments or lease builder?
It costs $9.99 per week to list a property on Zillow Rental Manager. Our rental management tools – applications, payments, and leases – are free to users regardless of whether your properties are actively listed for rent. If you choose not to utilize the offered tools, you will still need to pay $9.99 per week for each listing.
Do you have bulk pricing for property managers with lots of listings?
We currently do not offer bulk pricing for multiple listings. If you use a listing feed to syndicate rentals, please contact email@example.com to inquire about pricing options.
When will I be charged?
Your card will be charged when you first activate your rental listing and then again every 7 days for as long as the listing is on the market. We’ll notify you 48 hours before each renewal.
To prevent your card from being charged, deactivate your listing before the next scheduled renewal.
You will not be charged for off-market listings in your account.
How do I change my payment method?
When paying for your listing, you will be asked to enter a credit card at checkout. This card will be saved as your default payment method for renewals and for future listings. You can change your card by entering a new card number in the checkout screen on your next listing. Note your previously saved card will be deleted from our system when you update with a new card.
How can I cancel?
You may cancel future renewals at any time by deactivating your listing. To deactivate a listing, return to the active listing in Zillow Rental Manager and click ‘Deactivate’.
Do you have more questions?