Rental Protection is designed to cover a range of physical damage caused by a renter. Physical damage may result from negligence, carelessness, accidents, or abuse by the renter or their guests.
Claims should be backed by documentation like photos of the damaged condition and invoices for the cost of repair.
Covered physical damage caused by pets or renters may include, but is not limited to:
- Damage to physical structures inside the unit (like flooring, walls, doors, or trim)
- Damage to fixtures or appliances owned by the insured
- Excess cleaning
- Excess trash removal
- Repainting visibly worn surfaces (beyond touch ups)
- The labor cost to repair physical damage
Rental Protection does not cover:
- Normal wear-and-tear or turn costs
- Exterior damage (including common areas, landscaping, pools, etc.)
- Personal property (such as furniture or artwork included with a furnished unit)
- Damage covered by other insurance including smoke, fire and water damage and appliances under warranty
The description of coverage above is for illustrative purposes only. Coverage for any claim will depend on the specific obligations, conditions, and exclusions in the policy. Please read the policy to understand your rights and duties.
General Disclaimer
Rental Protection is lease insurance for landlords offered through Zillow Insurance Services, LLC (“ZIS”), a licensed insurance producer (AZ license no. 3001395092, CO license no. 721581, and NC license no. 3001614207). ZIS will refer landlords that express an interest in Rental Protection to LeaseLock Insurance Services, Inc. (“LeaseLock”), a licensed third party agent and surplus lines broker, to consider securing for their benefit such coverage, if available. Rental Protection is sold and administered by LeaseLock on behalf of one or more insurance companies. Requested Rental Protection coverage may not be available in the admitted market in your state. Such insurance companies may not be subject to your state’s insurance regulations and protections. Rental Protection may not be protected under your state’s guaranty act with respect to any right of recovery for the obligation of an insolvent insurer. Availability of Rental Protection may be subject to surplus lines exportability in your state.
ZIS may receive a fee or commission in connection with the sale of Rental Protection, but is not appointed to act on behalf of any insurance company. Rental Protection is not available in all states. If you would like information about other insurance coverage options, you should consult another insurance producer.
Zillow, Inc. provides the technology which powers the Zillow Rental Manager platform. Zillow Inc. does not receive compensation for the advertisement or sale of Rental Protection.
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