I forgot my password, what should I do? June 14, 2016 20:28 Updated If you can't access your Zillow account, please go to Zillow’s Forgot Password page and enter your email address and click send. Your log in credentials for your Zillow profile and your Zillow Rental Manager account are the same. Related articles Managing your email preferences How do I contact support? Why didn't my listing go live? My photos are not posting to Zillow? What questions are included in the online application? Can I see a sample?