I forgot my password, what should I do? June 14, 2016 20:28 Updated If you can't access your Zillow account, please go to Zillow’s Forgot Password page and enter your email address and click send. Your log in credentials for your Zillow profile and your Zillow Rental Manager account are the same. Related articles How do I contact support? Managing your email preferences My photos are not posting to Zillow? Why was my listing "Declined"? Why can't I verify my identity?