Zillow Rental Manager Help
Search for answers to your questions by entering keywords below, or look through our FAQs
Announcements
Creating a Listing
- How do I post a for sale by agent listing on Zillow?
- How do I post my home for sale?
- What is the Rent Zestimate?
- Can I create a For Sale listing?
- How do I create a listing?
- Why do I have to verify my phone number?
About Zillow Rental Manager
Managing Your Listings
- How do I edit my listing?
- How do I edit my rental listing?
- When will my listing expire?
- How do I deactivate or extend my listing?
- Someone has posted a listing at my address without my permission, what should I do?
- How do I add Open House times?
Rental Applications
- What questions are included in the online application? Can I see a sample?
- Why is it not available in Washington state?
- Why can't I verify my identity?
- How can I make sure that I use the criminal background check in a way that promotes fair housing?
- How can I comply with my Fair Housing Act obligations while using the applications product?
- If my state has rules about the application fees that I can charge to my applicants, can I adjust the fees that Zillow charges to applicants?
Online Rent Payments
- I own more than one rental property. Can I use Zillow Rental Manager to collect payments for all my properties?
- What happens if the tenant does not receive the payments setup email?
- What if my tenant’s bank isn’t supported?
- What if my bank isn’t supported?
- What if the tenant does not have enough money in their account?
- Will you report rent payments to the credit reporting agencies?
Video Walkthrough
- Can the video come from an MLS or property management software feed?
- Why can’t I use videos I already have?
- I have a Premier Agent video ad or other professional video advertisement. Can I add that to my listing?
- Can I select the first image to show in the video spot?
- I uploaded my video, but I don’t see it on my Zillow listing.
- I have the Zillow Rental Manager App, but the rental video walkthrough option isn’t showing. Why?
Managing Your Account
Syndicating to Partner Sites
Uploading Photos
Mobile & Apps
- Getting started with Zillow Rental Manager for iOS
- Getting started with Zillow Rental Manager on the mobile web
- Getting started with Zillow Rental Manager app for Android
- Zillow Rental Manager for iOS troubleshooting
- Zillow Rental Manager notifications in iOS
- Zillow Rental Manager for Android troubleshooting