When attempting to access Zillow Rental Manager: My Properties, users may encounter a prompt to create a new Zillow account even though they have an existing account.
- Use Correct Login Credentials: Ensure you are using the correct login credentials for your existing Zillow Rental Manager account.
- Clear Browser Cache and Cookies: Clearing browser cache and cookies can resolve login issues. Follow the steps to clear cache and cookies for your browser and attempt to log in again.
- Check Browser Extensions: Some browser extensions, especially ad blockers, can prevent access to your Zillow Rental Manager properties page. Disable ad blocker extensions or any extensions that may be preventing access.
If you are still unable to access your Zillow Rental Manager: My Properties page, please reach out to us by clicking the Submit a request link at the top of the page.