First, talk to your renter and decide what to do. Agree on what they’re able to pay now, and when they plan on paying back the rest of the past due rent.
Next, make your plan official. Use a document of your choice to record the payment plan you and your renter agreed on. Looking for an example? Download our payment plan template
The amount of each payment is up to you, as long as the total amount to repay is the same as the missed rent, and all amounts owed are repaid before the end of the lease. If you discount or forgive part of the rent, Rental Protection coverage won’t apply to this amount.
Finally, set up payment plan installments through Zillow Rental Manager. For each individual payment, your tenant will make as part of the payment plan, request a payment through Zillow.
Coverage is subject to policy terms, limitations, conditions, and exclusions. Descriptions of coverage are for informational purposes only and do not alter any insurance policy or guarantee any specific price, quote or coverage. For a complete understanding of the coverage available, please review the terms, conditions, definitions, and exclusions of your Rental Protection insurance policy.