Help Center | Zillow Rental Manager Help Center home page
Submit a request
Sign in
  1. Help Center | Zillow Rental Manager
  2. Online Rent Payments

Online Rent Payments

General Info

  • How much does it cost to use online rent payments?
  • I own more than one rental property. Can I use Zillow Rental Manager to collect payments for all my properties?
  • How long will it take for the rent payment to be deposited into my account?
  • What reminder emails do you send to my tenant?
  • Why do I have to verify my identity?
  • How will my renter know when I request a payment for something besides rent?
See all 22 articles

Set Up

  • How do I set up payments with my renters?
  • How do I request payments from my renters?
  • What steps does my tenant need to take to set up payments?
  • What if my bank isn’t supported?
  • What if my tenant’s bank isn’t supported?
  • What happens if my lease is longer than 12 months or we renew the lease for another 12 months?
See all 14 articles

Updating your Payments

  • How do I refund payments?
  • How do I stop collecting payments?
  • How do I update my renter’s information?
  • How do I change the rent amount?
Help Center | Zillow Rental Manager