You can start a claim from your Rental Protection policy details page when logged into your Zillow Rental Manager account. You’ll be redirected to LeaseLock Insurance Services, who will handle your claim directly.
We’ll provide LeaseLock with some of the required background information, such as the renter’s income docs, the lease they signed, and their payment history. LeaseLock will provide you with instructions about the additional information they need to process your claim.
Coverage is subject to policy terms, limitations, conditions, and exclusions. Descriptions of coverage are for informational purposes only and do not alter any insurance policy or guarantee any specific price, quote or coverage. For a complete understanding of the coverage available, please review the terms, conditions, definitions, and exclusions of your Rental Protection insurance policy.