In addition to the claim amount, you’ll need to provide documentation outlined in your policy or requested by LeaseLock, which may include the following:
- For physical damage claims, you’ll need to provide relevant documentation to evidence the claim. This includes (but isn’t limited to) a move-in and move-out report documenting damage, dated receipts, invoices, and photos of any damage.
- For renter default claims, you’ll need to provide a copy of the payment plan agreement if you and the renter had one, documentation of efforts to repossess the property, and evidence of any eviction-related fees or expenses.
If you collected your renter’s first month’s rent outside of the Zillow payments tool, you may be asked to provide documentation regarding this payment. You might also be asked to provide information and documentation about how you met your obligations to mitigate loss arising out of physical damage or renter default. See the coverage summary or your policy for details.
Coverage is subject to policy terms, limitations, conditions, and exclusions. Descriptions of coverage are for informational purposes only and do not alter any insurance policy or guarantee any specific price, quote or coverage. For a complete understanding of the coverage available, please review the terms, conditions, definitions, and exclusions of your Rental Protection insurance policy.