In order for you to access the detailed screening reports for applicants that have applied to your rental listing, we require that you verify your identity. This helps us protect the privacy of renters’ sensitive information and comply with the Fair Credit Reporting Act.
ID verification won’t affect your credit score. Additionally, the Social Security number is not a required field - it’s possible that Experian can verify your identity just using your name, date of birth, address, and answers to privacy questions.
For property managers who have multiple employees that can access applications, one person is designated as the application manager. If you’re not the application manager, we also require that the application manager of your user company complete ID verification. If you have questions on how application manager works, please visit our FAQ.
To verify your identity:
- Log in to your Zillow Rental Manager.
- View your properties.
- On the listing in question, go to Find tenants > View all applications.
- Choose the application you wish to view.
- View the screening reports.
- Fill out the required fields, and answer all of the verification questions.
If you are having difficulty after answering all of the verification questions, please visit our FAQ for troubleshooting steps and more information.