What if I have additional questions about payments? August 18, 2021 23:52 Updated Please contact our support team with any questions. Related articles Why can't I use the Zillow payments? Can roommates pay separately or each pay a portion of the rent? How do I return money to my tenant or credit their account? How long will it take for the rent payment to be deposited into my account? How much does it cost to use online rent payments?