On your payment dashboard, you can see the date that your renter initiates a payment. On your listing in Zillow Rental Manager, click Manage tenants. In the Payments section of that page, you can click to see details for each payment. If a payment has been initiated by your renter, it will reflect as Processing and you can see the date the payment was initiated and when it is expected to deposit. Depending on their payment method, it can take 3-5 business days for financial institutions to process the payment and deposit it into your account.
Credit card and debit card payments are typically deposited within 3 business days after the payment is initiated, while ACH payments take 5 business days.
If it is your tenant’s first rent payment, it usually takes a few extra days (7-10 business days) to process and deposit to your account for security reasons.