Can my tenant “overpay” or underpay and carry a balance? March 06, 2018 20:01 Updated The tenant is not able to adjust the payment amount. It is set by the landlord. They can only pay the requested amount. Related articles What if the rent does not get deposited into my account? Are payments recurring or does the renter have to initiate payment each month? How do I change the rent amount? How do I refund payments? How do I update my renter’s information?