If your tenant has not yet opened the email invite, you can resend the payment setup email to your tenant from your payment dashboard.
To access your payment dashboard, click Manage tenants on your listing in Zillow Rental Manager, and click to manage your renter's terms. This will take you to the page shown below.
Under Payment activity, locate the upcoming payment and click Resend Invitation. This sends your tenant another email invitation.
If your tenant has already opened the invite and started setting up their account, the Resend Invitation button will no longer appear. Instead, it will say the date that your tenant opened the invite. If this is the case, your tenant can visit their payment dashboard to complete their payment setup. They can use the links below, depending on what website they used to set up their account.