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  1. Help Center | Zillow Rental Manager
  2. Online Rent Payments
  3. Set Up

Set Up

  • Can more than one tenant pay rent online?
  • How can I help my applicant troubleshoot setting up payments?
  • How do you protect my personal information?
  • How do I set up payments with my renters?
  • How do I request payments from my renters?
  • What steps does my tenant need to take to set up payments?
  • What if my bank isn’t supported?
  • What if my tenant’s bank isn’t supported?
  • What happens if my lease is longer than 12 months or we renew the lease for another 12 months?
  • Can my renter pay weekly? Bimonthly?
  • Can my renter pay by credit card?
  • How do I know if my tenant has set up payments?
  • Can I collect payments for variable costs other than rent, such as utilities?
  • Can I set a due date when I request a payment for something besides rent?
  • Can I ask my tenant to pay me for things besides rent?
  • What happens if the tenant does not receive the payments setup email?
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