How will my renter know when I request a payment for something besides rent? May 16, 2023 20:10 Updated We send your tenant an email notification anytime you use our service to ask for a one-time payment. Related articles When I request a payment for something besides rent, what are my tenant’s payment options? Can they use a credit card? Do you report my rent payments to the IRS? Can my tenant “overpay” or underpay and carry a balance? What if I have additional questions about payments? How do I check the status of a payment?