Some Zillow Rental Manager listings receive tracking phone numbers when they’re displayed on Zillow, Trulia, and HotPads. Tracking phone numbers will still dial the phone number you provided on your Zillow Rental Manager listings, but they also allow us to prevent spam, protect your identity, and to combine your phone leads with your email leads into the Messages section of your Zillow Rental Manager account.
If your listing will receive a tracking phone number, we will inform you in the Contact Information section of your edit listing page in Zillow Rental Manager, under the phone number you entered. When that listing is posted to Zillow, Trulia, and HotPads, the Contact Information section will also include the tracking phone number that will be displayed to renters.
Renters can text tracking phone numbers and will be prompted to provide their name and email address. This will show up as a lead in the Messages section of your listing. You can respond to the lead through your Messages inbox, and your response will be sent via email to the email address the renter provided through the text form.