What do I get with a premium listing?
Your listing will have increased exposure and appear in front of even more renters by being positioned higher in search results for renters searching in your area.
You will get assigned a Tracking Phone Number in order to secure your privacy and reduce spam calls.
You will get access to customized insights on pricing, your listings performance, and the leads you are receiving. Also included, are recommendations for your listing to help optimize its performance and fill your vacancy fast.
In addition, you will have access to priority support if you need answers to questions, or help to resolve an issue.
You still have the option to post your listing for free, if you do not wish to upgrade. Simply post your listing without clicking the upgrade option and you will not be charged.
Can I choose which listings I want to be premium listings?
Yes, you can choose to list some properties as a premium listing, and other listings for free, the choice is up to you.
When/Where is it possible to upgrade rental listings to premium?
You will have the option to upgrade your listing at the time of publishing, or any time your listing is active. To upgrade your listing after it has been published, simply go to your My Properties page in Zillow Rental Manager and click on the property you wish to upgrade. On the property page, you will see a banner explaining premium that you can click into to complete the upgrade.
If you have multiple listings that you would like to upgrade, you will need to access each listing separately to do so. Just follow the above steps for each property you wish to upgrade.
Is premium a subscription service?
No, premium listings through Zillow Rental Manager are not subscription service. Upgrading to premium is a one-time fee of $29.99 and gives you premium benefits for your listing up to 90 days. You choose which listings to upgrade.
Why are you changing your payment model?
We are constantly iterating on our products and services to ensure they are appealing to our customers and our industry partners. We believe this new model will fuel our shared growth and allow us to continue to innovate for you, our valued partner, and the network of consumers that visit the Zillow Rentals Network.
Can I be refunded if I remove my listing early?
Once you choose a payment and listing type, we are unable to change the listing type and do not provide refunds, full or partial, for deactivating your listing early.