What if I have additional questions about applications and screening? April 09, 2018 16:32 Updated Visit our help center for more FAQs or contact our support team with any questions: rentalapplications@zillow.com Related articles What questions are included in the online application? Can I see a sample? What does it mean to enable or accept applications for my properties? Can I trust this credit report and background check? What if an interested renter hasn’t purchased an online application, yet? Troubleshooting Applicant Issues