If you see an error message when attempting to use Zillow rental applications, or do not have access to Zillow applications at all, it may be due to one of the below reasons.
Your listing is outside of the United States
Our application feature is not available for international listings. Generally, Listings outside of the US are not currently supported on Zillow, with the exception that listings can be posted and managed through Zillow Rental Manager in some areas of Canada.
Your listing is syndicating to Zillow through a feed
Our applications feature is available to use for feed listings if you have a connected Zillow Rental Manager account. If you do not have a connected account, you will be unable to use the Zillow application service.
To connect your Zillow Rental Manager account, follow the steps below.
- Log in to Zillow Rental Manager with the same email address you use as the contact email for your feed listings here: https://www.zillow.com/rental-manager/
- Click "Get Started", so we can verify your email address.
Once your email has been verified, you will see your feed listings in your Zillow Rental Manager account, and you will be able to activate the rental application feature from there.
To activate the application feature, simply select Yes to Receive Zillow applications? at the bottom of your edit listing page.
Please note that your Zillow account email must match your contact email on the feed listings you have posted.
Non-rental listing
Our application feature is only available to rental listings. If you would like to post your rental listing and utilize our applications feature, you can find instructions here.
Applications is unavailable for your account
Our applications feature is not currently available for your account, please email us at rentalapplications@zillow.com for additional assistance.
You're a current tenant listing a room for rent
Our applications feature is only available to landlords listing rooms for rent. If you are a tenant seeking a roommate, we do not permit use of our applications feature at this time.