General questions
- Why can't I use applications?
- ICRAA Overview
- I deactivated my listing. Why am I still receiving applications?
- A renter said they applied. When will I receive their application?
- Can I edit the Zillow application or use my own application?
- Why can’t I sign in to view my applications?
- What do “Invited to apply” and “Application in progress” mean? Why are there different application categories?
- What questions are included in the online application? Can I see a sample?
- What does it mean that the renter has a “portable” application?
- How do I download and print their application for my records?
- How is this information kept safe?
- What if an interested renter hasn’t purchased an online application, yet?
- How do roommates apply together?
- Will I have to collect their social security number?
- What if the applicant doesn’t have a social security number?
- How can I make sure that I use the criminal background check in a way that promotes fair housing?
- Is this available for multifamily properties?
- How can I help my applicant troubleshoot application issues?
- What is rent to income ratio?
- Does verifying my identity affect my credit score?
- How can I comply with my Fair Housing Act obligations while using the applications product?
- What if I have additional questions about applications and screening?